Moreover, contrary to the claim in the article, complaints about cash machines are actually falling.
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A bank or building society may challenge a customer who disputes a transaction because experience has shown that many customers genuinely forget a transaction or the customer's card is borrowed by a family member or workmate. The increasing numbers of cameras linked to cash machines have starkly confirmed this.To suggest that the law in the UK is "weighted against customers who complain about phantom transactions" is total rubbish. The Code of Banking Practice specifically states that in a dispute the card issuer will bear the full losses incurred unless the customer acted with fraud or gross negligence.Richard Tyson-DaviesAssociation for Payment Clearing ServicesLondon EC2. Compare house prices in Islington, served by three tube lines, with similar properties in adjoining Stoke Newington and Hackney, off the tube map. There is abundant evidence that any economically viable investment in transport infrastructure leads to a dramatic increase in land values in the areas served. NICK COHEN blames Manchester's problem of raising funds to expand the Metrolink on the Government's policy of insisting beneficiaries pay ("Pointless lies that reveal so much", 2 April).
Surely the problem is that the Government is unwilling to follow this policy through to its logical conclusion. This process will be slow and painful - as traumatic as the closure of the coal industry in Britain - and will only be successful with the financial support provided by EU structural funds.Dr Francisco Rodriguez-ManasLondon E9. Fish stocks are being depleted, which poses a tremendous environmental risk. Many Spanish fishermen are aware of this and share the need to redirect their skills towards alternative economic sectors. Am I to assume that, just because a few English football fans indulge in bashing their adversaries' heads, all English football supporters are thugs?Canada's action was unjustifiable. Fishing disputes should be settled in courts of justice, not in the high seas. The behaviour of the crew of the Estai was despicable and should not go unpunished.However, this was an isolated incident and not the epitome of Spanish fishermen's contempt for the environment and international maritime law.
Bullfighting arouses sentiments of revulsion and shame reminiscent of those experienced by Britons appalled by fox-hunting. I am convinced that the Spanish boat seized by Canadian navy vessels off the coast of Newfoundland was using illegal nets. Flamenco is only one of the many regional musical manifestations in Spain and evokes only indifference in me - and innumerable other non-Andalucians. Elizabeth Nash writes: "The most potent symbol of Spain, one that strikes closer to the Iberian heart than the matador and arouses deeper emotions than a flamenco guitar, is - or should be - the refrigerated fish lorry". And receptionist Sarah Huddlestone wakes guests who want a call by singing "Oh, What A Beautiful Morning" over the telephone at a hotel in Hinckley.. THE so-called "fishing war" between Canada and Spain has led to a resurgence of long-buried myths and clichs ("Spaniards are hooked by a deep and ancient passion", 2 April). Fifteen of the pigs choked to death when fire-fighting halon gas was released ... A man in Virginia is suing Lola Rose Miller, a palm reader, for nearly £2m for selling him losing lottery numbers ...
